Delivery 

1.

We ship out on Tuesdays and Saturdays.

we do aim to get items out very quickly but please do allow up to 7 -10 working days for delivery.

2.

U.K BUYERS

We send our parcels via Royal Mail - First class signed for. 

INTERNATIONAL.

We send our parcels via Parcel force - 3-4 day courier.

Please note -  we are not liable for any custom or duty fees in your own country.

3.

We are not liable for any goods that are lost or damaged. We have tracking for all of our shipped items.

 

4.

If you are in a hurry for your garment, we will try and ship to you within that time. However this fast tracking service costs £15. Alternatively, please allow 7-10 working days for your order to arrive

5.

Our packaging 

Each garment is packaged in our paper gusset parcel bags and taped with paper tape.

No plastic

Returns

1.

We will only accept a return or exchange within 14 days of receipt.

To prevent a return, please see our fit guide for the perfect fit.

2.

U.K BUYERS

Customers are liable for return &/OR exchange costs. However, we will repost your exchanges back to you for free.

If a garment is faulty then please e-mail me to arrange our free returns information.

INTERNATIONAL.

We send our parcels via Parcel force courier.

3.

If you are returning an item, please ensure the garments are Unworn & unsoiled, labels are still attached. 

The white security ribbon must still be attached. If this is removed then we will not accept your return and a refund will not be given.

4.

If a garment is returned and has obvious signs that it has been worn or the white ribbon has been removed. We will not refund and the garment will be sent back to the original shipping address.

NICOLA  WALKER

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Studio - Oak House, Market Square, Newent GL18 1PS, UK

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